Industry News and Notes

Read credit union industry insights from the team at United Solutions.

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Technology Solutions for Credit Unions

United Solutions is your credit union in a box. We offer complete and à la carte technology solutions. We bring new school innovation to old school customer service so that you can focus on serving your members.

Our Solutions

Created by Credit Unions, for Credit Unions

United Solutions helps us reduce rollovers and charge-offs by contacting our members at the early stages. They share our philosophy of helping members, treating them with respect, and ensuring they have a good experience even in difficult situations. Their collections work helps us to keep our delinquency rate below 1 percent and maintain the loyalty of our members. They perform, which is why we’ve used them for over seven years.

Carmen Feagin, Collection Manager Sunstate Federal Credit Union

We’re avoiding the cost of hiring more staff by using United Solutions for our weekly collections calls and letters and for intent to foreclose and repossess letters. Their collectors are great with member contact, their communication with us is fantastic, and their systems make it easy to track and report on collections activity. Together, we make a great team!

Sarah Lovell, VP of Finance Community South Credit Union
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