United Solutions Business Partners and Resellers

Business Partners

Access Softek

Our primary goal is to retain you as a client, now and in the future. This calls for more than delivering a quality product.  As such, an integral component of our job includes building a satisfying working relationship with you.

We regard our clients as partners rather than customers – and as partners, we work hard to become your trusted advisor.

At Access Softek, every project has an appointed Client Lead – this is your day-to-day contact. Your Client Lead oversees the complete development process - including specifications, test suites, de-bugging, and milestones. Your Access Softek Client Lead works with you to ensure that projects are completed on time and within budget.

For the last 28 years, we have partnered with Fortune 500 companies Microsoft, Apple, Motorola, NEC, HP, and SONY – in addition to Intuit, H&R Block, Fiserv, and Online Resources.

During that time we have developed some very innovative financial services products that offer top-of-the-line security and cutting-edge functionality. That is why over 400 banks, credit unions, and brokerage firms deploy our Mobile Finance Manager Suite – the most comprehensive mobile banking solution in the market. Learn more at www.accesssoftek.com

 

Alien Vault

To give our customers the very best threat detection and response, our unified platform – AlienVault® Unified Security Management® (USM) – combines key security capabilities with expert threat intelligence that is updated every 30 minutes with data from the Open Threat Exchange® (OTX™) that has been analyzed and classified by our AlienVault Labs team.

Every day, AlienVault Labs analyzes an immense amount of data submitted to OTX by more than 80,000 participants from 140+ countries. We’re proud to say that OTX is the world’s first truly open threat intelligence community that enables collaborative defense with actionable, community-powered threat intelligence.

We’ve experienced firsthand just how frustrating and challenging security can be – the struggles with failing SIEM implementations; having to settle for inadequate security due to budget constraints; shelving hundreds of thousands of dollars of security software because it is just too hard to use; and, of course, the aftermath of security breaches that could have been prevented.

We founded AlienVault to help organizations of all shapes and sizes achieve world-class security without the headaches and huge expense of other solutions. And we are passionate about our mission. Learn more at www.alienvault.com.

 

Bankjoy

Bankjoy is building modern online and mobile banking for banks and credit unions. Listed below are the features of our solution.

Fully Branded for your credit union:

Whether your members are paying bills, depositing checks or sending money to friends, they will enjoy a quick and easy mobile banking experience, fully branded for your credit union.

Grow revenue and share of wallet:

Built in financial goal management helps users achieve personal goals such as buying a home or car. You offer targeted loans and incentives to help your members live their dreams. You benefit from greater share of wallet and increased loan revenue.

Full-featured mobile banking:

Your services at their fingertips; check deposits, loan applications, travel notifications, lost/stolen card blocking, just to name a few. Members don’t need to visit the branch when they can access everything through their mobile device. 

Learn more at www.bankjoy.com

 

BaZing

Customers use the free BaZing mobile app to access discounts based on their locations. Plus, they will receive app notifications of available discounts when they're near your store. At the point of sale, they simply show a mobile coupon to receive the discount. Or, customers can print a paper coupon from BaZing.com.

 

Canon

From the opening of the New York office in 1955 to the further development of imaging products today, Canon U.S.A., Inc. has been a leader in product development in the Americas. Canon U.S.A., Inc. is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. Learn more from www.usa.canon.com.

 

Conlan Financial Solutions

CFS Solutions stands for Conlan Financial Software Solutions. We are and do just that. We are a software company that provides many different customizable solutions to banks and credit unions. We are an entire banking solution.

We specialize in delivering full service check imaging solutions. The company has been a chosen and trusted partner to financial institutions for many years offering clients over 100 years of combined experience in the industry. CFS stays on the the cutting edge of the most advanced technology giving consumers the easiest, fastest, and safest route to move their funds from many different points such as mobile deposit, ATM deposit, ITM deposit, branch deposit, and merchant deposit.

We offer cloud based solutions that allow a financial institution to have as much customization as they want with the products we offer. Because we offer an entire suite of products, ask us how we can help you cut down on duplicates and fraud. We work with many different CORE companies which allows our products to work in most all environments. Learn more at www.cfssolutions.com. 

 

Core IQ

We create simply powerful communication software to put control back in the hands of community banks and credit unions. We believe in the power of human connection and that human connection should be simple. We're focused on making it easier for financial institutions to build relationships. We help banks and credit unions automate communications based on activity and interests. Learn more at www.onovativebanking.com

 

 

CU Direct 

CU Direct helps credit unions, dealers and affinity groups succeed. Credit unions began with the proposition that they could provide everyday people with real lending alternatives. CU Direct built on that proposition. Since 1994, CU Direct’s focus has been helping credit unions succeed at providing a unique brand of lending – excellent, efficient and designed to serve the member.
 
Lending is a constant, but the world is changing. CU Direct helps credit unions deliver the solutions, products and features that meet the demands of today’s members – from leading-edge mobile technology to powerful, configurable lending platforms, analytics and reporting, auto-buying tools, retail lending solutions and more. As the pace of change accelerates, so does our commitment to keeping credit unions competitive with an increasingly comprehensive suite of products designed to help your credit union grow and succeed.
 
Millions of members began their credit union history with auto loans: So have we. With vision, innovation and cooperative drive, credit unions can meet and exceed the evolving demands of their members, turn by turn and loan by loan. Learn more at www.cudirect.com

 

 

CULIANCE

CU24 is a credit-union owned cooperative that provides a range of services tailored to small and midsize credit unions. CU24 operates the largest credit union-owned ATM and POS network in the United States, and provides access to the largest network of surcharge-free ATMs. The company also provides a range of innovative services to help credit unions compete and improve their members’ lives.   CU24 demonstrates every day that you don’t have to be big to be powerful. Learn more at www.culiance.com

 

 

Diamond Communication Solutions

Diamond Communication Solutions is a full-service partner in the design, production, and deployment of data-driven, highly personalized customer communications for businesses and nonprofit organizations. Delivering targeted, relevant, and dynamic messaging using print and digital media, Diamond provides in-house solutions for secure communications, direct response, fulfillment, and healthcare communications. Learn more at www.dmsolutions.com

 

 

Docubase

Founded in 1996 in Clearwater FL. DBS is the North America supplier of Live Forms and Docubase information Suite of products.  

We offer a full range of Electronic Contents Management products and service that create effective business processes for better customer services and more productive workers.  Live Forms (e-forms) and Docubase (EDMS) products are offered as either in-house or fully hosted solutions for IT and budget flexibility. The DBS Software and Services Inc. management has over 120 years combined experienceand are customer focused.  

Through both inhouse and partner capabilities we offer a full service bureau for all your Electronic Document and Content Management Service needs from document scanning to customer consulting. 

Our company mission is to supply the latest technology in the industry along with unmatched product support to ensure our customers have the greatest return on investment possible. Learn more at www.dbsgroup.net

 

 

DocuSign

Since inception in 2003, DocuSign has been on a mission to accelerate business and simplify life for companies and people around the world.

We pioneered the development of e-signature technology, and today offer the world’s #1 e-signature solution. It’s just part of our broader cloud-based System of Agreement Platform, which allows companies of all sizes and across all industries to quickly modernize and digitize the entire agreement process—all the way from preparing agreements to signing, enacting and managing them—from almost anywhere in the world, on practically any device.

Our value is simple to understand: Legacy, paper-based agreement processes are manual, slow, expensive, and error-prone. We eliminate the paper, automate the process, and connect it to all the other systems that businesses are already using.

Our platform has 350+ prebuilt integrations with popular business apps. In addition, our API enables embedding and connecting DocuSign with customers’ websites, mobile apps, and custom workflows. All told, today this enables more than 400,000 customers and hundreds of millions of users to measure turnaround time in minutes rather than in days, substantially reduce costs, and largely eliminate errors. Learn more at www.docusign.com

 

iDashboards

Our mission is to make data easier to understand. With the latest data visualization and BI technologies, we promise to deliver a dashboard solution that ‘wow’s the users. 

Data isn’t just about the numbers – it’s about people. Here at iDashboards, we provide a fun and open environment that empowers our team, and our customers, to drive innovation. iDashboards’ engineers, account managers, and technical support collaborate with customers through community forums, monthly webinars, annual conferences, and one-on-one meetings in order to deliver the ultimate dashboard solution.

Our core values are the foundation of our culture – and our success. We apply these values to consistently deliver exceptional customer service so you can bring greater clarity to your data. Learn more at www.idashboards.com

 

 

Interpro Technology, Inc. 

INTERPRO Technology, Inc. is a privately held company and recognized leader in processing solutions for the financial and network services industry.  In business for over two decades, INTERPRO has earned an international reputation for innovation and excellence.

Along with its knowledge of the industry and the ability to adapt quickly to user demands and changing market conditions the company continues its  growth and success.  Servicing customers in the United States, Canada and the Caribbean keeps us abreast of the industry trends and requirements and positions us for the challenges of tomorrow’s financial and network services industry.

Our specialties are related to our vast knowledge and experience in the Transaction Processing marketplace.  We understand the complexity and requirements and are committed to providing the latest technologies.   We continue to develop and successfully implement new products and features and have the capacity for growth with little to no impact on the system performance.

We are Headquartered in Rochester, Michigan and dedicated to the delivery of the highest quality products and customer service. Learn more at www.interpro-tech.com

 

Konica Minolta

In line with our management philosophy, “The Creation of New Value,” we, at Konica Minolta, are striving to contribute to the well-being of society through our business activities, by creating and offering “New Value” in a way only Konica Minolta can, thereby bringing even greater benefits to our customers and society.

We have been offering high-performance products and attractive services and solutions in all of our business areas, which include office equipment, such as MFPs (multi-functional peripherals, which are very popular among corporate users all over the world) and digital printing systems (which are steadily increasing their presence in the commercial printing industry); various types of industrial materials including TAC films (which are indispensable components of LCD panels); various types of optical products and equipment such as measuring instruments developed with our state-of-the-art optical sensing technology; and healthcare products such as digital X-ray diagnostic imaging systems.

In today's world, the “values” all around us are becoming increasingly diverse and rapidly changing. In such a business climate, we are endeavoring to identify the “values” that are sought by our customers and society and precisely meet their needs, thus creating new growth opportunities. In the Business Technologies Business, for example, we offer cloud services and workflow solutions tailored to the business needs of individual customers, along with MFPs. In the Healthcare Business, we provide services that combine our digital diagnostic imaging systems with information technology to assist medical institutions in facilitating the shift from analog to digital. Furthermore, we are accelerating the development of organic light emitting diode (OLED) lighting systems for practical use, which have the potential to bring about a phenomenal change in our society, while working on further expanding our Planetarium Business to offer inspiring and pleasing experiences to the public.

“Giving Shape to Ideas” represents our resolve to keep our promise that “we will contribute to the well-being of society by responding to the wishes and desires of our customers and society at large.” We remain committed to driving our evolution and growth to become a company that brings inspiration to various businesses and people's daily lives through innovations.
As always, we highly appreciate your continued support and encouragement. Learn more at www.konicaminolta.com

 

Maple Street 

Based on our many years of experience helping clients select, negotiate, contract, and manage vendors, Maple Street developed the only complete and comprehensive vendor management system available today: the Vendor Advantage System®.

Of course, we guarantee our clients will pass their exam, but we’ve learned compliance is not enough to help clients meet their everyday challenge: competition. Our clients rely on vendor performance to deliver the service customers crave, so we’re helping our clients make sure their vendors are delivering the results they need.

We are shifting the vendor paradigm at a time when the entire credit union and community banking industry has to think differently about what to demand from vendors and what it means for performance.

Maple Street has a unique vision of vendor management. Vendor management should be a strategic, crucial, complete process to manage vendors in order to reduce expenses, improve vendor performance, and manage risk. It can, and should be, more than just compliance.

Now, we’ve made that vision a reality. We built the Vendor Advantage System® to meet compliance requirements while continuing to positively impact our clients’ bottom lines by generating a positive ROI. We provide a range of services to implement the VAS® system for our clients, changing the focus of vendor management to managing vendors. We’re a services company by design. Our clients can focus on their priorities, leaving much of the routine work of vendor management to us.

Our strategy is simple: provide sustainable value to our clients that addresses their most important needs in a highly competitive market, reinforced by constant improvement and innovation, and implemented by a team of highly-skilled and highly-trained professionals.

Our Vendor Advantage System® is a game-changer, making our clients more competitive and improving their performance. Our new tag line says it all: Managing Vendors. Powering Performance®. Learn more at www.maplestreetinc.com

 

Meridian Link

We’re inspired by a relentless pursuit of innovation.

Our nimble team of experts continues to innovate creative and practical solutions to the shifting needs that financial institutions face every day. Our “developer-first” attitude frees our talented staff from internal red tape to focus on building smarter, more streamlined solutions and providing attentive, client-centric service. Though we’re a fast growing company, much of our staff has been with us from the start, demonstrating the same dedication and long-term commitment we show to our clients

Founded by developers who understand financial institutions.

Our founders realized early on how the right technology could make a major impact on increasing efficiency, reducing costs and growing capital for financial institutions. MeridianLink developers pioneered cutting edge solutions, including the industry’s first Web-based credit reporting platform. Since our inception, our management has fiercely protected our position as a private company, free to proactively focus on our customers’ needs. As a result, we concentrate heavily on product innovation, blazing the trail for powerful and practical technology-based business solutions, establishing a lead that the market continues to follow. Learn more at www.meridianlink.com

 

Panasonic

Since the founding of our company in 1918, we at Panasonic have been providing better living for our customers, always making "people" central to our activities, and thus focusing on "people's lives." Going forward as well, based on our innovative electronics technology, we will provide a wide variety of products, systems, and services, ranging from consumer electronics products to industrial devices, building products, and housing. In various spaces and areas, such as homes, communities, businesses, journeys and automobiles, we will continue to work hard to offer new value for better living, and help realize "A Better Life, A Better World" for each individual customer. Learn more at www.na.panasonic.com

 

Panini

Founded in 1945 in Turin, Italy, Panini has a successful history of enabling clients to capitalize on shifts in the payment processing market.

Panini offers check capture solutions that help customers fully realize the advantages and efficiencies available with the digital transformation of the paper check. Panini’s scalable check capture solutions address the complete range of distributed check processing opportunities, including teller capture, back-counter, remote deposit capture and remittance processing. Panini’s product portfolio provides a complete and scalable foundation for check truncation and payment processing initiatives, delivering superior performance in critical areas such as image quality, MICR reading, document handling, and printed endorsement.

Panini has developed an extensive network of value added resellers, distributors, and software partners that market Panini products worldwide. Partners integrate their software with Panini’s payment processing platforms to create a total solution for clients in the financial services industry.

Panini provides a comprehensive suite of support services to ensure successful implementation of our check scanners and payment processing solutions, and to ensure client return on investment. Services include training, help desk support, project management, implementation services, parts management, depot service and advanced unit exchange. Learn more at www.panini.com

 

Sanders, Holloway & Ryan

Our services encompass nearly every aspect of financial life. We are experienced in all matters of accounting and taxation, IRS problem resolution, estates and trusts, business formation, financial institutions, investment alternatives, real estate and business sales. 

Our firm's reputation for providing quality service reflects the high standards we demand of ourselves. Our high standards, responsive service and specialized staff spell the difference between our firm and the rest. Learn more at www.shrcpa.com.

 

SilverCloud

SilverCloud was founded in 2005 with the mission of helping banks and credit unions create exceptional banking experiences by increasing service quality and staff productivity. Today, SilverCloud, Inc. harnesses the power of technology, specialists and industry insights and expertise delivered via Digital Enablement to help financial institutions successfully and effortlessly compete in the digital age.

Deliver great consumer experiences, every time, everywhere. Imagine if every consumer interaction was delivered perfectly every time? Digital Enablement is made possible by our process of technology, enablement specialists and deep industry insights, all rolled up and working together to give customers and front-line employees the seamless experience they want, when they want it. You don’t have time for a massive systems overhaul. That’s why we take your existing systems and make them work for you, enabling you to break down silos, connect data, and deliver a consistent consumer experience every time, everywhere.

Grow engagement and revenue, effortlessly. Growing your revenue and deposits doesn’t have to mean more work. Taking our years of accumulated industry insights, we’ve created a solution that helps you grow customer engagement and effectively manage leads coming in through your digital channels, over the phone or in-person at the local branch. Your employees will be empowered with the information they need to turn leads into revenue; and your customers will be empowered to find the information they need to make their next financial decision with confidence. By delivering relevant, helpful content and calls to action at the right time, across all of your digital channels, you’ll be able to pull consumers through the buying cycle with ease. Now you can deliver a superior customer experience that builds brand loyalty and enables you to effortlessly grow engagement and revenue. 

Increase employee productivity, guaranteed. Your employees — and perhaps even you — are spending half the day answering questions from customers and co-workers that can’t find the right answers. SilverCloud takes all of your bank or credit union’s institutional knowledge and processes and consolidates them on one platform so that consumers and employees can find immediate answers to their questions, every time, everywhere. We enable your consumers and your employees with digital access to the information they need to deliver the best consumer and employee experience.

Our Values: As an organization, we are driven by our mission, but it’s our values that drive our team members day-to-day. This ensures that we attract and retain the best talent while empowering our team members to make the right decision day in and day out. Learn more at www.silvercloudinc.com

 

Security Compliance Associates

Security Compliance Associates provides what many consider to be the finest information security services available in the market today. Our seasoned team of professionals delivers superior work product and unparalleled relationship value.

For over 13 years our team has established a sterling reputation among 1000’s of financial institutions, healthcare organizations, title and settlement companies, Government/Public Sector organizations and other businesses who handle sensitive information. SCA has a long history of success based on its core values which include building lifetime partnerships based on mutual trust and respect, a culture of service and employing dedicated, knowledgeable staff. These values have allowed us to expand, strengthening the depth and breadth of our people and services. Safeguarding critical information, regardless of media, and complying with information security regulations, are the sole focus of SCA.

The regulatory environment continues to intensify as regulators expand their information security examination efforts. SCA specializes in providing information security programs in compliance with NCUA, FDIC, OCC, FTC, FRS, HIPAA, PCI-DSS, GDPR and state regulations.

Neither security or compliance is achieved through a “one-size-fits-all” solution. The SCA approach recognizes each client as an individual entity with diverse technologies, individual needs, distinctive management styles and a unique corporate culture.

SCA is proud of our ‘hands-on – relationship first’ approach to providing our comprehensive suite of industry-leading security compliance services. We work in partnership with our clients’ executive, information technology, risk management and audit functions in the process of delivering superior services and results. This close interaction ensures a high level of satisfaction and knowledge transfer throughout the engagement. Our reports are customized and tailored for the audience, not just reams of paper dropped in the mail with no explanation. We continue to invest in best industry talent and technology to ensure our deliverables are, as our clients tell us, “better than advertised”.

Since we are privately held with no shareholders or private equity investors to satisfy, we can deliver world-class services for reasonable fees. In other words, SCA delivers big name/big 4 skill sets without the big cost. Let SCA be your partner for navigating the ongoing and ever-changing challenges of information security and compliance! Learn more at www.scasecurity.com

 

e-ImageData

e-ImageData is the world industry leader in the design, manufacture, marketing, sales, and distribution of micrographic film equipment. Founded in 1989, e-ImageData forever changed the way people work with microfilm. Today, our products are built in the United States under the ScanPro® brand and shipped worldwide.

e-ImageData’s commitment to ongoing research and development has resulted in numerous patented technologies and the ability to provide users with the latest digital advancements. No other equipment on the market can match the ScanPro product line for its proven track record of innovation, performance, and reliability. ScanPro microfilm scanners are designed with the user experience in mind and are exceptionally easy to use. They allow you to work with all microforms, and are backed by a three-year factory warranty. Time and again, ScanPro microfilm scanners are chosen as the equipment of choice for prestigious libraries and corporations worldwide.

All of our certified dealers, as well as our service and training staff, feel personally responsible for each customer’s satisfaction and will do whatever is necessary to ensure that every customer is completely satisfied with his or her ScanPro equipment. Learn more at e-imagedata.com

 

Scriptel 

SCRIPTEL CORPORATION leads the way by advancing rugged, reliable eSignature and signature capture technology.

Our Citrix Ready, plug-and-play hardware and software solutions make easy work of document signing, electronic recordkeeping and practice management in Dental, Healthcare, Retail, Tax Prep, and other dynamic environments.

Scriptel (est. 1982) has a history of leading through innovation, bringing the first peripheral to mimic superior pen input on an LCD screen to market. Today we produce and provide unmatched support for a full suite of ScripTouch signature pad and workflow products, including EasyScript, ProScript, and mSign.

Scriptel is based in Columbus, Ohio, and has deployed more than 3 Million products worldwide. Which of our hardware and software solutions best suit your needs? Find out! Request a 30-Day, Risk-Free Trial at Scriptel.com.

 

ThreatAdvice

What is ThreatAdvice?

Did you know that 90% of all cyber attacks are successfully executed with information stolen from employees who unwittingly give away their system ID and access credentials to hackers? ThreatAdvice can help protect your business! Our affordable, best in class cyber education and awareness platform will help you to understand the vulnerabilities and risks your business faces and will arm you with the knowledge and tools to protect your organization.

Our team of cyber experts become your full-time cybersecurity partner-through comprehensive employee cyber education, a cyber hotline that is available 24/7, emergency data response, ongoing risk awareness through phishing campaigns, cyber policies and procedures library, and more.

ThreatAdvice analyzes your risk environment, educates your people, and performs assessment exercises and simulations so that you AND YOUR TEAM are cyber-prepared.

1. CYBERSECURITY EDUCATION MODULE: Educate your employees on the skills needed to avoid cybercrime.

2. CYBERSECURITY AWARENESS MODULE: Utilize tools such as phishing simulation, network exposure scans, and email exposure scans.

3. INTELLISENSE - THREAT INTELLIGENCE MODULE: Intelligence on cyber threats that effect your specific company and industry.

Learn more at www.threatadvice.com

 

Temenos

Temenos AG (SIX: TEMN), headquartered in Geneva, is a market leading software provider, partnering with banks and other financial institutions to transform their businesses and stay ahead of a changing marketplace.

The Banking Software Specialist

Temenos only creates software for banking and finance. And we've been doing it for more than 25 years. This makes us true banking software specialists with deep domain knowledge and razor-sharp focus. We place our clients at the core of what we do. Everything starts and stops with our clients' goals – we can't meet our goals without meeting theirs. Learn more at www.temenos.com

 

 

Wacom

We share this sense of purpose with many - the world's most creative people who dedicate their lives to it, and those who turn their good ideas into actions that change the world for the better. 

We dream of a world alive with creativity. We love what creativity brings to the world. It makes us human, adding a richness to our lives, bringing ideas, imagination and beauty. We dream of a world alive with creativity, where people are free to explore and express new ideas.

We inspire and equip people to make the world a more creative place. Creativity has always been at the heart of human development. It has shaped our thinking and inspired our imaginations. We are proud of the role we have played in applying digital technologies to creativity. We are part of a generation that is creating powerful new tools of connectivity and expression that influence every aspect of the human experience. We encourage each other to Open up, Sense more; to be curious, imaginative and innovative. We enjoy the challenge of breaking through barriers of convention and technology. Curiosity, imagination and courage lead to great innovation.

Wacom supports creative customers across the world in making this world a more creative place. Wacom serves a broad range of creative customers across the world from film and animation, auto-design and manga. Wacom also supports leading enterprises in medical, education and financial services as well as leading IT partners with innovative user interface technologies and solutions.

Learn more at www.wacom.com

 

Wayne Barnett Software

Our beginning and our mission

Wayne Barnett Software started in 2000. Wayne’s mission is to create software that is easy to use and affordable. After 18 successful years, the mission continues.

Since the beginning, we’ve done things in a different way. Specifically:

  • We don’t require our customers to purchase a dedicated server.
  • We encourage our customers to use free database systems.
  • Our contracts are annual agreements.
  • We offer a 30-day free trial.
  • There’s no charge for training or installation.
  • Our technology is 100% Microsoft and we develop everything we sell.

We’ve been profitable every year and our reputation is solid–so we plan to keep doing things the same way.

  • For 17+ years we’ve published the BSA Examiner, a free industry newsletter that’s delivered to 11,000+ banks, credit unions, regulators, attorneys, accountants and consultants.
  • We’ve never belonged to a national or state banking association, or an online banking website. We refuse to pay anyone to endorse our products. Instead, we ask you to check our references.
  • We don’t use “independent contractors” for our sales staff. Likewise, we don’t badmouth our competition. Our strategy is to offer great products and the best customer service in the industry. And ma’am and sir, we think our strategy works great!
  • We don’t use off-shore developers.
  • We are a small company: just two people. But after 18 years of work, we have a great portfolio of systems. And any time you call us, you’ll be speaking with someone who can help you.

Learn more at www.barnettsoftware.com