The Official Blog of United Solutions

The Core

Welcome to our New Website and Blog!!

By: Jim Giacobbe

January 13, 2016

Over the last six months, we have been working hard to bring you a new and improved online experience for United Solutions. We want you to find out more about us, to see what is at our core, and get valuable resources that help you succeed. We'd love to hear your feedback - please interact with us on social media and let us know What's At Your Core.

Credit Union Service Organization Offers New Resources For Industry
United Solutions Company launches new website

January 14, 2016 – Tallahassee, FL –United Solutions Company unveiled a brand-new, fully-featured website, www.unitedsolutions.coop. The site features content to attract and engage users while enhancing user experience.

The content and functionality of the site mirrors United Solutions’ dedication of bringing quality services to each customer. As a technology center for credit unions, the combination of important trade information with new market resources allows United Solutions to effectively serve its customers. One major aspect of this website is its substantive blog, providing industry partners with useful resources and information pertaining to the industry. Blog topics focus on subjects such as:

  • Customer relationship management
  • Service anticipation
  • Technology/mobile innovation
  • Equipment service agreements
  • Document management

“At United Solutions we place an emphasis on customer service and collaboration,” said Denny Gillott, Senior Vice President of Sales. “We believe that this new website will help us to better serve our users and provide them with the most up to date industry information.”

To develop the new website, United Solutions partnered with Moore Communications Group (MCG), an integrated communications firm located in Tallahassee. MCG worked alongside United Solutions’ marketing department to create a compelling, user-friendly site that anticipates the needs of current clients and the industry.

“Jim Giacobbe, (President/CEO of United Solutions) began our working relationship by challenging us to extend USC’s philosophy of service anticipation to the new website," said Darren Allen, managing director of digital at MCG. By keeping these goals in mind, our team was able to deliver a new digital presence that elevates the United Solutions brand, and better serves their clients and partners.”

Jim Giacobbe

Jim Giacobbe has been with the United Solutions Company since 2005 when he accepted a position as Chief Technology Officer. Jim eventually became the Chief Operating Officer and then Chief Executive Officer when Ray Cromer Jr. retired in 2010. Jim’s commitment to the credit union industry, innovative technologies, and team integrity has made him a respected and successful leader across the credit union service technology industry. Jim explains, “If we treat our customers and our staff with respect, offer best of breed technology, control expenses, and work hard to provide the best service possible we are way ahead of our competition. The formula for success isn’t that hard, but being disciplined and staying on task is the challenge.”