The Official Blog of United Solutions

The Core

Bundling is Best

By: Jim Giacobbe

August 04, 2015

With Check21 and the ability to outsource, Credit Unions are able to process checks faster, reduce and simplify their operations, and ultimately enhance member experience. Check 21 regulation has been around for more than 20 years, so is your check processing software keeping up? If you have multiple Check 21 vendors for ATM, Branch, and Mobile Deposit, it’s time to consolidate and simplify.

Capture21.org is a prime example of what a single check processor can do. Capture21.org can be your one-stop-shop for branch capture, merchant capture, mobile capture and ATM capture. Don’t overpay for check processing - United Solutions has created an affordable way to combine all your check processing needs with Capture21.org. Your members want a seamless payment experience that’s easy to use and allows them constant access to their accounts. Capture21.org Mobile Deposit Capture offers the fastest processing rate of 22 seconds that won’t use up data on a member’s phone, keeping them happy. With this interface integrated through your debit, credit and ATM, the ability to detect fraud or other security threats is amplified due to the state-of-the-art encryption technology and two factor authentication process implemented within the software.

Security is driving a lot of financial institutions to consolidate check-processing vendors and turn to a solution like Capture21.org. When the same vendor does all your processing, fraudulent activity, like depositing a check through mobile deposit and then at the ATM, is caught easily. Payment technology and security is constantly changing, so smaller financial institutions benefit from a check processor that can stay focused on the details that impact their institution. Working with a service organization like United Solutions also lets you turn your business recovery over to a secure data center. If there is any interruption in check processing service, disaster recovery co-location takes over to ensure maximum uptime.

At the end of the day the most important thing is, are the members happy? By using one check processing system your members would have one interface for all banking needs. To compete as a financial institution, it is important to provide a user experience that is very much in step with consumer expectations” Ryan Zilker, business manager, product development, for CO-OP indicated to the Credit Union Times, which is what operating under one cohesive platform would do. Your customers want simplicity, we provide it at United Solutions.

Jim Giacobbe

Jim Giacobbe has been with the United Solutions Company since 2005 when he accepted a position as Chief Technology Officer. Jim eventually became the Chief Operating Officer and then Chief Executive Officer when Ray Cromer Jr. retired in 2010. Jim’s commitment to the credit union industry, innovative technologies, and team integrity has made him a respected and successful leader across the credit union service technology industry. Jim explains, “If we treat our customers and our staff with respect, offer best of breed technology, control expenses, and work hard to provide the best service possible we are way ahead of our competition. The formula for success isn’t that hard, but being disciplined and staying on task is the challenge.”