Stephanie Epling, Plastic Cards Manager Commonwealth Credit Union
United Solutions was the only supplier we found with both a web-based interface and a solution certified to work with instant issue machines. That means our members can easily upload a photo from home or scan it at a branch and get a credit card instantly. We love that the product is user-friendly and the company is so accommodating. We’re offering a service that no other credit union in our state provides and we hope it will put our card at the top of the member’s wallet.
Diane Moehring, Administrative Support Manager Spirit of Alaska Federal Credit Union
We’ve issued about 1,500 picture cards since implementing the United Solutions service about a year ago. Tellers launch the software online and it integrates with our core system, making it easy to issue a card on the spot. Our staff finds it easy to learn and to use the program, and our members love the novelty of creating a custom card and the convenience of getting it instantly. The whole process just runs smoothly.
Linda Sojat, VP of Card Services Envision Credit Union
We launched picture cards with United Solutions to give our members ownership in creating a card they would show off and use. We’ve issued about 3,000 cards and we’re very pleased with the results. Our cards have become a conversation piece, making them top of wallet and creating a lift in the number of active cards and card usage. United Solutions’ picture card service is easy for our staff and members to use, and the company is always responsive to our needs.
Deb White, VP of Operations University Credit Union
We like how easy it is for our staff and members to use United Solutions’ flexible web-based service. Members tell us our picture debit card is the card they pull out of their wallet and use because it shows their children or pets or another photo they’ve chosen. They also love that we can issue the card instantly. We were one of the first credit unions to offer a custom instant issue card, and that’s definitely a competitive advantage.
Kerri Johnson, Operations Officer Lubbock National Bank
Since last March we’ve issued almost 2,000 picture cards – that’s greatly surpassed our expectations. Customers love that they can walk out with a personalized card in hand. United Solutions does an excellent job: their service is easy to set up and it gives customers the flexibility to use their own photo or choose from a stock library. We were one of the first in town with the service, and we’re amazed at the recognition it gives us in the community.
Tammy Poole, SVP – Retail Banking First Community Bank
We chose the United Solutions PictureCard because of its affordability and the flexibility that United Solutions offers with their program. During our implementation we had several requests to tweak the software for branding purposes and ease of use for our branch employees. The staff at United Solutions are utmost professionals and listened to our requests to help us find the best solutions. They are very customer friendly and work with you to get the program just like you want. Our customers love the ease of uploading their photo to create their photo debit card and our employees love the streamlined process that the United Solutions product provides.